Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: January 24, 2025
At Wellness Labs, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
HIPAA Compliant
As a healthcare laboratory, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and implement strict safeguards to protect your Protected Health Information (PHI).
Information We Collect
Personal Information
- Name, address, email, and phone number
- Date of birth and identification information
- Insurance and billing information
- Emergency contact details
Health Information
- Laboratory test orders and results
- Medical history relevant to testing
- Healthcare provider information
Technical Information
- IP address and browser type
- Pages visited and time spent
- Cookies and similar technologies
How We Use Your Information
- 1To provide laboratory testing services and deliver accurate results
- 2To communicate with you about appointments, results, and services
- 3To process payments and insurance claims
- 4To comply with legal and regulatory requirements
- 5To improve our services and website functionality
Information Sharing
We do not sell your personal information. We may share your information with:
- •Healthcare Providers: Your ordering physicians and healthcare providers as authorized
- •Legal Requirements: When required by law, regulation, or court order
- •Service Providers: Third-party vendors who assist us in operating our business under strict confidentiality agreements
We never sell your personal or health information to third parties.
Data Security
Encryption
All data transmitted is encrypted using industry-standard 256-bit SSL/TLS encryption.
Access Controls
Strict role-based access controls limit who can view your information.
Regular Audits
We conduct regular security audits and vulnerability assessments.
Staff Training
All employees receive HIPAA training and sign confidentiality agreements.
Your Rights
Under HIPAA and applicable state laws, you have the right to:
- ✓Access and obtain copies of your health records
- ✓Request corrections to your health information
- ✓Receive a copy of this privacy notice
- ✓Request restrictions on certain uses of your information
- ✓File a complaint if you believe your privacy rights have been violated
Cookies & Tracking
We use cookies to improve your experience on our website:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our site to improve performance
- Functional Cookies: Remember your preferences and settings
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Wellness Labs
Email: info@wellnesslabs.com
Phone: (480) 992-3700
Address: 10900 N Scottsdale Rd. Suite 105, Scottsdale, AZ 85254
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.