Terms of Service

Please read these terms carefully before using our services.

Last Updated: January 24, 2025

Welcome to Wellness Labs. These Terms of Service govern your use of our website, services, and laboratory testing. By accessing our website or using our services, you agree to be bound by these terms.

Important Notice

These terms include important information about your rights and responsibilities when using our laboratory services. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our services, you confirm that:

  • You are at least 18 years of age or have parental/guardian consent
  • You have the legal capacity to enter into this agreement
  • You will comply with all applicable laws and regulations

2. Our Services

Wellness Labs provides:

  • 1Professional laboratory testing services including blood analysis, PCR testing, and specialized diagnostics
  • 2Online appointment scheduling and patient portal access
  • 3Secure delivery of laboratory results to patients and authorized healthcare providers
  • 4Educational resources and health information through our website

3. Your Responsibilities

When using our services, you agree to:

  • •Provide accurate and complete information for testing and registration
  • •Follow all pre-test instructions (fasting requirements, medication restrictions, etc.)
  • •Maintain the confidentiality of your patient portal login credentials
  • •Notify us immediately of any errors in your personal or medical information
  • •Use our services only for lawful purposes

4. Medical Disclaimer

IMPORTANT: Please read this section carefully.

  • •Laboratory results are for informational purposes and should be interpreted by a qualified healthcare provider
  • •Our services do not constitute medical advice, diagnosis, or treatment recommendations
  • •Always consult with your healthcare provider before making health decisions based on test results
  • •In case of medical emergency, call 911 or go to your nearest emergency room immediately

5. Payment & Billing

Pricing

Service prices are available on our website and at our locations. Prices are subject to change without notice.

Insurance

We accept most major insurance plans. Coverage varies by plan. You are responsible for any amounts not covered by insurance.

Refunds

Once a sample has been collected and processed, services are generally non-refundable. Contact us for specific situations.

6. Prohibited Uses

You may not use our services or website to:

  • ✗Submit false or misleading information
  • ✗Access another person's account or health records without authorization
  • ✗Interfere with or disrupt our services or systems
  • ✗Use our services for any illegal or unauthorized purpose
  • ✗Attempt to bypass security measures or access restricted areas

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Wellness Labs and protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Wellness Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

This limitation does not apply to liability that cannot be excluded by law, including liability for gross negligence or intentional misconduct.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Arizona. Any disputes arising from these terms shall be resolved in the courts of Maricopa County, Arizona.

11. Contact Information

For questions about these Terms of Service, please contact us:

Wellness Labs

Email: info@wellnesslabs.com

Phone: (480) 992-3700

Address: 10900 N Scottsdale Rd. Suite 105, Scottsdale, AZ 85254

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.